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Why Facebook went down? Causes and сonsequences

Why Facebook went down?

On October 5, Facebook gave its 3.5 billion users an unpleasant surprise. For almost six hours they could not access the social network and its many applications. Such popular services as WhatsApp, Instagram and Messenger wasn’t working for a few hours.

Causes of the Facebook crash

The company itself believes “faulty configuration changes” to the router were to blame for the failure. Who is to blame for this failure is unknown. Several Facebook employees, who naturally wished to remain anonymous sources, told Reuters that they believe the failure was caused by an internal error in the routing of Internet traffic to the company’s systems. Experts agree that both an accidental error and sabotage by someone “inside” the company are possible

“We now want to make it clear that we believe the problems are all in the faulty reconfiguration,” Facebook said in a blog post.

The Downdetector monitoring service claims that it has not yet recorded such a major outage, at least. This was the second powerful blow to the IT giant in recent days. The first is quite rightly considered an accusation last Sunday that the social network had repeatedly prioritized money over the removal of disinformation and hate speech.

Facebook users naturally rushed to competitors: Twitter, TikTok, and so on. Twitter, for example, recorded an above-average number of users on Monday.

Facebook’s financial problems

Naturally, the stock exchanges reacted to such a severe and prolonged disruption: Facebook shares collapsed by 4.9%, which was the largest decline of the day in almost a year, since November 2020. After the resumption of work, however, they rose by almost 0.5%.

At the time of the outage, Facebook, second only to Google in terms of online ad sales, was losing about $545,000 an hour, according to Standard Media Index analysts.

For Mark Zuckerberg, who lost $6.6 billion overnight. Of course, it is little consolation that day was “black” for the entire IT sector.

“I apologize to all the small and large companies, families and individuals who depend on us,” Facebook Chief Technology Officer Mike Schroepfer wrote in a tweet. He also added that it will take some time to get back to 100% operation.

Facebook with all of its applications and services stopped working at noon North American Eastern Time (EST). Shortly thereafter, the IT giant acknowledged the problems, but remained silent about the causes and how many users were affected. Dark screens of smartphones and computers remained until almost 6 pm, to be exact – 5 hours 45 minutes.

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