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After long-term use of the app because of a large number of chats, you have to clean the history for further comfortable use.
In the future you may need some information from the chat and the problem came up, how to restore Viber messages? You can return the necessary data only if a backup was made before.
When you delete messages in Viber on any device, they are automatically deleted from the messenger’s servers. To protect your correspondence from accidental deletion and to be able to restore it in the future, it is best to keep backups regularly.
Let’s take a closer look at that solution!
How to recover Viber chat history on Android
The only way is to use a backup. Open the app on your phone and perform the following steps in sequence:
- In the application menu, go to the “Settings” section.
2. Click on the subsection “Account“.
3. Open the item “Backup” and then click on “Restore“. If the backup is stored on Google Cloud (default parameters), then the recovery of the database goes automatically.
If for some reason your backup is in another location, then you need to copy the backup file to the folder where the messenger stores data about messages. On Android, this folder has the following address: “/data/data/com.viber.voip/databases/”.
By default, the file with the data about the correspondence is named “viber_messages”. It needs to be placed at the above address. To access the folder, you must have Root rights.
How to restore Viber messages on iPhone
You need to turn to the backup copy. It is stored on iCloud by default. If you installed the app on another iOS device and you need to do the following:
- Log in with your username and password to iCloud.
- Log in to your Viber account.
- The system will automatically offer to use the backup. Click “Recover Now”.
Restoration of messages will start automatically.
How to retrieve deleted messages on Viber on PC?
How to recover deleted Viber messages on PC? To do this, you need to replace the message file on your PC with a backup file that contains the necessary chats. The folder we need is located at C: \ Users \ Username \ AppData \ Roaming \ ViberPC \ Your number. The replacement file is named “viber.db”.