Table of Contents:
The internal user rating system in SMS-MAN is designed to evaluate the success and quality of users within the service. Its main purpose is to assess the SMS delivery success rate on your account. The system helps maintain service quality and ensures fair usage for all our users.
Default rating value for all accounts: 96
Critical threshold: If your rating reaches 0 or below, your account will be temporarily frozen, and you will be unable to use SMS-MAN services until your rating improves.
How the SMS-MAN User Rating System Works
The system tracks user actions and adjusts the rating according to predefined point values:
| Action | Description | Points |
|---|---|---|
| Balance charge | Adding funds to your account | +8 |
| Close number | Successfully receiving an SMS | +0.5 |
| Auto close | Automatic number closure | +0.4 |
| Reject number | Cancelling a number without receiving SMS | -0.1 |
| Timeout number | Number expires without receiving SMS | -0.15 |
How to Increase Your SMS-MAN Rating
-
Use reliable proxies (e.g. from PROXY-MAN): Unstable free VPNs or low-quality proxies can cause failures in receiving SMS, which significantly lowers your rating. Our reliable proxies help increase SMS delivery success to the maximum level — 95% and above.
-
Ensure your software works correctly: Incorrect, outdated, or low-quality software can lead to failures in receiving SMS, improper number handling, or automatic cancellations, which reduce your rating. Keep your software updated, use only high-quality programs, and adjust settings according to your needs.
-
Perform actions that increase your rating: Certain actions increase your rating. Account top-ups give +8 points, successfully receiving SMS gives +0.5 points per number, and automatic number closure gives +0.4 points per number. Regularly performing these actions helps maintain a consistently high rating.

How to Recover Your SMS-MAN Account
If your account has been temporarily frozen due to a low rating (≤ 0), there are two ways to restore access:
1. Contact Support
Reach out to the SMS-MAN support team in the official group or live chat, and provide information about the improvements you have made to increase your rating. Our manager manually review your account and unlock it once your rating has been improved to a safe level.
2. Purchase a Premium Subscription
Buying a premium subscription immediately restores account access, bypassing the manual review process. In additional, premium users may also receive improved system limits and priority support.
⚠️ Note: Simply creating new accounts or attempting to bypass restrictions may violate service rules and result in permanent bans.

Vyacheslav is SEO expert at SMS-MAN. He also writes on virtual numbers and SMS verification issues on SMS-man Blog.
You can reach Vyacheslav at: z@sms-man.com