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Paying for utility bills and for online purchases in a couple of clicks, taking microcredits, buying tickets to various concerts, cinema, theaters, and much more… All these features will be unavailable if you once get a PayTM ban for your account. But what’s the reason for getting a ban, and how to walk around this platform’s restriction? Let’s delve deeper into these questions in today’s post.
Briefly on PayTM App
Earlier, mobile payments were a niche technology in India that was available only for a limited group of people (mostly, elite class). However, millions of Idians throughout the country from street merchants to large corporations use this technologies. The emergence of UPI (Unified Payment Interface) and the development of digital wallets stimulated this process a lot.
Well, before exploring the possible reasons for the PayTM ban, here are a couple of words about the service itself. PayTM is one of the leading Indian payment systems with the potential to become a superapp with hundreds of added services. Started off in 2010 as a prepaid mobile and DTH recharge service that later added debit and credit cards, postpaid mobile, and landline bill payments. In a few more years, it expanded to launch its proprietary digital wallet PayTM Wallet. Moreover, such giants as Uber and the IRCTC, the Indian state aggregator of railway tickets added this digital wallet as an in-app payment method. Since then, the platform never stopped expanding by acquiring promising startups and adding new functionality to its ecosystem.
To date, with a new PayTM account you are able to utilize the following features:
- Digital wallet.
- PayTM Payment Bank that in partnership allows the app to provide the mobile banking services, including micro loans and ‘buy now, pay later’ option.
- PayTM Mall, the online shopping functionality that helps paying for online purchases in a very convenient way. The app also supports wireless payment through a QR code.
Moreover, through the PayTM app, you can:
- Pay utility bills for gas, water, and electricity.
- Sprung for student loans.
- Pay for metro recharge and buy air tickets.
- Book and purchase tickets to cinema, theaters, and other events as well as gift cards.
Given all the above, once finding your PayTM account blocked is probably very frustrating. But why can it happen, and how to fix it? Let’s explore throughout today’s reading.
Why Is My PayTM Account Blocked?
According to numerous users, the number one reason for getting an account ban on PayTM is due to any kind of fraudulent activity. Thus, the payment system can suspect fraudulence if there are inconsistent transactions, alleged fraudulent payment in your account or else.
There are a number of cases that the system is able to define as suspicious activity that may cause in having your PayTM account blocked, including:
- Logging in and out your account too frequently. Since this is not a typical behavior for users, the app can suspect something isn’t correct with your account.
- Holding two PayTM accounts on the same device and utilizing them for cashback only.
- Operating two accounts with the same KYC will be detected by the system and will result in receiving a PayTM ban as well.
- Adding money to your bank account and reverting it just to get cashback the system may also consider as illegal activity.
- Operating two PayTM bank accounts on the same device.
- Logging in to a PayTM account credentials that the system didn’t authorized.
Moreover, the app may block an account if you have broken any Terms and Conditions listed on their website.
How to Unblock PayTM Account?
Let’s imagine that you have found out that you aren’t able to log in to your account with your typical credentials. Though, you see the emails in your inbox asking to confirm transactions. It probably means that your PayTM account was hacked and now it’s blocked by the system.
Here is the brief instructions on how you need to act to remove a ban as quickly as possible:
- First, connect the PayTM Customer Support by telephone or email their cyber cell department by cybercell@paytmmoney.com so that they can identify the transaction that caused your PayTM ban. Don’t forget to be as polite and patient as possible to get your issue resolved sooner.
- To confirm your identity, submit KYC details such as aadhar, postpaid bill, selfie with aadhar, FIR.
- After that, the PayTM cell department will tell you the police cyber cell that sent a complaint so you could reach out to them for providing all the necessary documentation and proof.
- Once the police resolve the issue, ask them to contact the PayTM cyber cell to unblock PayTM account of yours.
However, even if you did everything right, in some cases, it may still not work. Moreover, the customer support (and cell department) can stop answering your emails requesting any updates on your issue.
Then, the wisest option may be to create a new PayTM account with the use of the unique personal data. Though, at the ending stage of the registration process, you will need to verify your identity through a mobile number. Not to compromise your real phone number, consider purchasing a virtual phone number instead. Next, let’s learn how much it costs to obtain this virtual tool and how to make it on SMS-Man platform.
How to Register a New PayTM Account without a Phone Number?
Virtual numbers with limited duration are helpful in a number of different situations:
- When you need to access an online platform that is not available from your country.
- When an online service asks to utilize only local numbers of a certain country for identity verification.
- If you need to set up a fresh account and the online service is already familiar with a mobile number. The same is fair when creating a new PayTM account.
- When you are going to manage multiple accounts for business promotion.
This technology is practical because it allows you to avoid exposing your actual mobile number that on today’s web often serves as a key to other personal data. It doesn’t require you to submit any real documentation and proof of identity when buying a temporary virtual number. Moreover, there is no connection to any specific geolocation or device. That is why it helps you safeguard your data privacy as much as possible.
Moreover, the price for disposable virtual numbers is also pretty affordable starting from $0.16 per number (certain sum depends on the service required).
Here is how to obtain a virtual phone number from SMS-Man to verify a new PayTM account:
- Join SMS-Man through sms-man.com using your e-mail or social network account.
- Top up your balance using one of the available methods: Bank card, Payeer, AliPay or cryptocurrency wallet.
- To buy a one-time use virtual number for SMS, open the “Receive SMS” section on the left, select your country code and PayTM. Then, click the “Buy” button.
- Open PayTM and start registration, enter all the necessary data.
- Now, copy the received virtual number from “History” under the selection menu and send it to the payment service.
- To get the confirmation code, go back to SMS-Man and click “Get SMS” next to the number.
- Apply the received OTP to complete the verification.